Privacy Policy
This policy explains what information totalreconma.com collects and how it is used. Last updated: September 30, 2026.
Information you give us
When you use the contact form, the details you enter (such as your name, phone number, email address and message) are collected by our form provider, EmailMeForm, and sent to us so we can reply. When you call, text or email us, we receive the information you choose to share. We use it only to respond to you and to provide the services you ask about.
Analytics and advertising
We use analytics and advertising tools from Google (Google Analytics and Google Ads) and Meta (the Facebook and Instagram pixel). They use cookies and similar technologies to record how visitors use the site, such as pages viewed and whether someone taps to call us. We use this to measure our advertising and to show our ads to people who have visited the site. Google and Meta process this information under their own privacy policies.
Our own analytics
We also use first-party analytics, run for us by our web and marketing provider on servers it operates. It sets cookies on this website to recognise a returning browser and to remember which ad or link brought you here. It records the pages you view, how long you spend on them and how far you scroll, taps on our phone, text, email and directions links, and the campaign a visit came from. It does not store your IP address. Its cookies last up to 400 days (about 13 months), and you can clear them at any time in your browser. This information belongs to Total Recon and is not shared with other businesses.
Selling and sharing
We don’t sell your personal information for money. We do share information about visits to this site with Google and Meta, so that they can measure our ads and show them to people who have visited (targeted advertising). You can opt out as described below.
If you’re a customer, we may also match your phone number or email address with Google or Meta, in an irreversibly scrambled (hashed) form, so that we can show you our ads or reach people similar to our customers.
Your choices
- Global Privacy Control. If your browser sends the Global Privacy Control signal, we don’t load Google’s or Meta’s advertising tools for you, and our own analytics doesn’t use your visit for advertising.
- You can also limit tracking with your browser’s privacy settings, by blocking or clearing cookies, through Google Ad Settings, and through your Facebook and Instagram ad preferences.
- You can ask us what personal information we hold about you, ask us to correct or delete it, or ask us to stop using it for targeted advertising, by contacting us below.
Contact
Questions about this policy: Total Recon Auto Detailing, 501B St. James Avenue, Springfield, MA 01109 · 413-219-8250 · totalrecon2020@gmail.com.